Legal
Refund Policy
Last updated August 8, 2026
1. Ownership and operation
This website (“Prompt Snap”) is owned and operated by Medialens LLC, a New Mexico limited liability company.
2. 14-day refund policy
We offer a full refund on any paid subscription within 14 days of the initial purchase or renewal charge. To request a refund, contact us and we'll process it — no questions asked.
3. How to request a refund
Contact us at support@promptsnapai.com with your account email and the billing date. Approved refunds are issued to the original payment method within 5 business days.
4. Cancellations
You can cancel your subscription at any time from the Billing page. Cancelling stops future renewals.
5. Changes to this policy
We'll update the date at the top of this page when this policy changes.
6. Contact
Questions about this policy: support@promptsnapai.com