Legal

Refund Policy

Last updated August 8, 2026

1. Ownership and operation

This website (“Prompt Snap”) is owned and operated by Medialens LLC, a New Mexico limited liability company.

2. 14-day refund policy

We offer a full refund on any paid subscription within 14 days of the initial purchase or renewal charge. To request a refund, contact us and we'll process it — no questions asked.

3. How to request a refund

Contact us at support@promptsnapai.com with your account email and the billing date. Approved refunds are issued to the original payment method within 5 business days.

4. Cancellations

You can cancel your subscription at any time from the Billing page. Cancelling stops future renewals.

5. Changes to this policy

We'll update the date at the top of this page when this policy changes.

6. Contact

Questions about this policy: support@promptsnapai.com